Customization: | Available |
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After-sales Service: | 24/7 |
Warranty: | 5-Year Warranty |
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Q1:How long does it take for delivery after I place an order?
A1:Sample orders are shipped within 7 days. Customized bulk items are shipped in about 25 days.
Q2: What is the MOQ?
A2:Most of the products start from 1 piece, unless there are special instructions.
Q3: How long is your warranty period?
A3: The warranty period for solar inverter is 5 years.
Q4:Do your solar products have any certifications?
A4: Our solar inverter have passed CE, EN 50549-1/-2,VDE,G98/G99,UL,CSA and INMETRO certification.
Q5: What should I do if there are after-sales problems?
A5: We are online 24 hours a day to solve your problems.
Q6: What are your payment methods and logistics?
A6:Payment: We accept T/T,Western Union, Letter of Credit for shipment. Samples are shipped by express, such as DHL, Fedex, etc.
Q7: What are your main products?
A7:We mainly manufacture solar systems, solar panels, inverters, controllers, batteries and mounting systems and all related solar accessories.